IMMI Support – We’ll answer your questions around noise forecasting and the calculation of air pollutants
- Are you looking for a specific function for the work on your project?
- You are a maintenance customer and need a fast solution for your project specific problem?
- Your license file has expired?
The whole IMMI team as well as our highly experienced engineers in the Wölfel service department will address the issue for you.
As a maintenance customer or within the first 12 months of a new purchase, you can reach us Monday thru Fridays from 9 A.M. to 4 P.M. by calling the hotline or via email.
As a non-maintenance customer, you may send us your inquiry via email and we will get back to you within 24 hours.
When contacting us, please have your license number at hand.
Support hotline: +49 931 49 708 555
Email: support@immi.eu
Das IMMI-Team
![[Translate to English:] Denise Müller [Translate to English:] Denise Müller](/fileadmin/zentrale-elemente/personalbilder/DeniseMueller.png)
Sales and Support
17 years of experience
in using the program IMMI
![[Translate to English:] Janosch Blaul [Translate to English:] Janosch Blaul](/fileadmin/zentrale-elemente/personalbilder/JanoschBlaul.png)
Product Manager IMMI
10 years of experience
in using the program IMMI
![[Translate to English:] Mathias Barthel [Translate to English:] Mathias Barthel](/fileadmin/zentrale-elemente/personalbilder/MatthiasBarthel.png)
International Sales
6 years of experience in using the program IMMI
![[Translate to English:] Brigitte Deckert [Translate to English:] Brigitte Deckert](/fileadmin/zentrale-elemente/personalbilder/BrigitteDeckert_01.png)
Sales secretariat
![[Translate to English:] Werner Kohl [Translate to English:] Werner Kohl](/fileadmin/_processed_/0/5/csm_330x330-Personal-Web-kohl-werner_7fd75ff125.png)
Software engineer / Programmer
29 years of experience in using the program IMMI
![[Translate to English:] Bernd Fröhling [Translate to English:] Bernd Fröhling](/fileadmin/zentrale-elemente/personalbilder/BerndFroehling.png)
Software engineer / Programmer
26 years of experience in using the program IMMI
![[Translate to English:] Jürgen Schrauth [Translate to English:] Jürgen Schrauth](/fileadmin/zentrale-elemente/personalbilder/JuergenSchrauth_01.png)
Software engineer / Programmer
33 years of experience in using the program IMMI
Web tutorials to get you started
- Manuals and help functions are not your cup of tea?
- You heard about a function you’d like to try out? We'll show you where to find it!
Web tutorials do not replace training, but they support the familiarization with the software in simple step-by-step instructions. At the same time, you are introduced to a variety of interesting functionalities in IMMI. In addition to attending a seminar, they offer a useful plus to learning important content – whenever and wherever you want and at your individual learning pace. This saves you time and money and allows you to concentrate on your current project requirements.
The Tutorial "Indoor Noise Module" as PDF-File for Download
The "Tutorial Open Street Map" as PDF file for download
Download area for brochures, data sheets and software
In our download area, you will find comprehensive information, brochures, data sheets and forms. Here you will also find the download link for the current IMMI version (login required).
Information on IMMI
On demand IMMI webinars – for beginners, advanced users and professionals
Some IMMI webinars have already become genuine and recurring classics, while others deal with current guidelines and new functions. Our offer is constantly growing – here you will find an overview of the current dates for live webinars. On this page we provide you with recordings of live webinars “on demand” – enjoy watching!
HOW TO GET STARTED WITH IMMI – FIRST STEPS
HOW TO BUILD AN INDUSTRIAL BUILDING WITH SOUND RADIATING WALLS
IMMI AND THE NEW ISO 9613-2
ENERGY TURNAROUND WITH IMMI
IMMI – TIPS AND TRICKS FOR FAST AND EFFICIENT WORK
CALCULATE AIRCRAFT NOISE EASILY WITH IMMI
IMMI 2023 – NEW RELEASE
IMMI 2021 – THE NEWEST VERSION
Please contact me personally
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I am happy to support you with questions concerning the functionalities and application areas of IMMI – before purchase, during implementation and in daily use.